Frequently asked questions

yeil is a small set of carefully-built tools for your team: mail, DNS, and team accounts. No ads, no tracking, no AI reading your data, no bullshit. We run on our own hardware in our own datacenter.

Yes. Your message bodies, previews, and attachments are encrypted and decrypted only on your own devices, in your browser or the yeil app; our servers store only ciphertext.

Message headers (sender, recipient, subject, and dates) are stored in plaintext so we can sort, thread, and search your mail; keep sensitive information out of subject lines. Transport uses TLS wherever it's available. Full details are in the privacy policy.

mail and dns are $1 per month, $7 per year, or $20 for a one-time lifetime purchase per product. team accounts are $3 per member per month, billed annually or monthly at the same rate. No tier upsells, no surprise fees, no features held hostage behind bigger plans.

Yes. Bring any domain you own; you'll add a few DNS records to point mail at us, then create addresses on it from your account settings. If your domain is on yeil dns, the records are added for you.

Not self-serve yet. We're building one-click import from common providers. For now, if you're moving a mailbox over, email help@yeil.org and we'll help you migrate it.

No. yeil mail is app-only now, on the web and the native app. There's no IMAP or third-party client access, and that's on purpose: keeping your keys inside the yeil app is what lets us decrypt your mail only on your devices instead of handing a key to another program.

Open account.yeil.app/billing and click cancel on the plan you want to end. The plan stays active until the end of the current billing period; you won't be charged again.

If you cancel within 14 days of the original purchase, email billing@yeil.org and we'll refund you. Outside that window we don't offer refunds, but you can cancel at any time so you're not billed again.

From account.yeil.app/security/delete-account. You'll need to type a confirmation phrase and reverify your password. We cancel active subscriptions, remove your personal data, and sign you out everywhere. Backups age out within 60 days after that.

Some records, like invoices and security/abuse logs, may be retained where law or fraud-prevention requires; the privacy policy spells out which categories and for how long.

If you're the last owner of a team, transfer ownership or delete the team first; deleting your account won't orphan a team you still own.

We publish a live status page at status.yeil.org. Probes run from an offsite VPS independent of yeil's own infrastructure, so the page can still report mail or DNS trouble even when our own apps are unreachable.

We'd give as much notice as we could before turning anything off. Today you can export your account data (addresses, settings, memberships) as JSON from account.yeil.app/security/data. Your mail itself is encrypted and app-only, so a full mail export is something we're actively building; if you need to move a mailbox in the meantime, email help@yeil.org.

yeil means “raven” in Tlingit, an Alaska Native language. The name and logo are a nod to the founder being Tlingit and part of the Raven clan.

In Tlingit stories, Raven is the trickster who stole the sun and reshaped the world. Felt like a fitting namesake for a small tools-without-bullshit company.

yeil is run out of Sparta, New Jersey on hardware we own. If you want to reach a human, email hi@yeil.org.

• Roadmap - what we're working on next.
• Security - how we secure yeil, plus the vulnerability-disclosure process.
• Subprocessors - the vendors we use to run yeil and what they touch.
• Data Processing Agreement - the GDPR-style contract for teams that need one.