Frequently asked questions

yeil is a small set of carefully-built tools for your team: mail, DNS, and team accounts. No ads, no tracking, no AI reading your data, no bullshit. We run on our own hardware in our own datacenter.

Yes. Message bodies and snippets are encrypted at rest. The keys needed to read them are protected by your account credentials, so yeil can't read your mail without them.

Some metadata is stored in plaintext so mail can be indexed, sorted, and delivered: sender, recipient, subject, and dates. Subjects aren't encrypted today, so avoid putting sensitive content in subject lines. Transport uses TLS wherever it's available. Full details are in the privacy policy.

Mail and DNS are $1 per month, $7 per year, or $20 for a one-time lifetime purchase per product. Team accounts are $5 per member per month, billed annually or monthly at the same rate. No tier upsells, no surprise fees, no features held hostage behind bigger plans.

Yes. Bring any domain you own; you'll add a few DNS records to point mail at us, then create addresses on it from your account settings. If your domain is on yeil DNS, the records are added for you.

yeil speaks IMAP, so you can import mail using any client that supports multiple accounts: Apple Mail, Thunderbird, mutt, anything. Add your old account and your yeil account side by side, then copy folders across.

No one-click importer yet. If you're moving a large mailbox and want a hand avoiding the usual IMAP migration headaches, email help@yeil.org.

Yes. yeil supports IMAP for reading and SMTP for sending. Open your inbox at mail.yeil.app, go to Settings, and create an app password. Use that with the server settings shown there; your regular yeil password won't work with external clients. That's by design: app passwords can be revoked without touching your main account credentials.

Open account.yeil.app/billing and click cancel on the plan you want to end. The plan stays active until the end of the current billing period; you won't be charged again.

If you cancel within 14 days of the original purchase, email billing@yeil.org and we'll refund you. Outside that window we don't offer refunds, but you can cancel at any time so you're not billed again.

From account.yeil.app/security/delete-account. You'll need to type a confirmation phrase and reverify your password. We cancel active subscriptions, remove your personal data, and sign you out everywhere. Backups age out within 60 days after that.

Some records, like invoices and security/abuse logs, may be retained where law or fraud-prevention requires; the privacy policy spells out which categories and for how long.

If you're the last owner of a team, transfer ownership or delete the team first; deleting your account won't orphan a team you still own.

We publish a live status page at status.yeil.org. Probes run from an offsite VPS independent of yeil's own infrastructure, so the page can still report mail or DNS trouble even when our own apps are unreachable.

yeil mail is just IMAP and SMTP under the hood, so you can export everything to another provider at any time using a normal mail client. If we ever had to shut yeil down, we'd give as much advance notice as we could and a clear export window before anything got turned off.

yeil means “raven” in Tlingit, an Alaska Native language. The name and logo are a nod to the founder being Tlingit and part of the Raven clan.

In Tlingit stories, Raven is the trickster who stole the sun and reshaped the world. Felt like a fitting namesake for a small tools-without-bullshit company.

yeil is run out of Sparta, New Jersey on hardware we own. If you want to reach a human, email hi@yeil.org.

• Roadmap - what we're working on next.
• Security - how we secure yeil, plus the vulnerability-disclosure process.
• Subprocessors - the vendors we use to run yeil and what they touch.
• Data Processing Agreement - the GDPR-style contract for teams that need one.